5S : Sort, Straighten, Shine, Standardise, and Sustain
CTQ – Critical to Quality : Elements for which the client would be willing to pay
Just in time: Method use as part of the Toyota production system (TPS), which aimed at Zero delay and « in progress ». Also called the “5-0 method” : zero stock,zero paper, zero outage, zero delay and zero default.
DMAIC : Define, Measure, Analyse, Improve, Control & Close – 5 phases of the 6 Sigma method
Kanban – Visual method, developed under the Toyota production system, enabling a quick view of status and required action.
Lean management – Lean management is a management philosophy aimed at eliminating all waste. « Muri » – Excess stock, work effort, « Muda » – outages, wasted time, also see the 7 wastes, « Mura » – inconsistency.
PDCA – Plan, Do, Check, Act – Also called Demming’s wheel, This method was introduced in the 50’s in order to continuously improve quality Plan :plan what will be improved; Do : Implement the plan ; Check : Measure against the plan ; Act : Take action, ajust according to results.
PMI – Project Management Institute
PMP – Project Management Professional.
PPCP – Processing Professional Certification Program.
Poka-yoke – System which reduces the risk of error, like color coding or shapes which « idiot proof » the system. As an example, the blue wire will go in the blue port and the red wire will go in the red port.
Six Sigma – also known as the Motorolla method, is based on three key principles : The voice of the client (VOC, CTQ), the process (SIPOC, Value Stream Mapping) and measure (Ishikawa diagrams and Takt Time). The method is based on 5 key steps (DMAIC).