Process Management

• Dashboard creation, KPIs
• Task and Process Standardisation / Consistency
• Process documentation
• Identification and sharing of Best Practices (Effectiveness, Efficiency, Quality)
• Six Sigma, 5S and ergonomy
• Quality Assurance and Quality Assessment Programs

QA programs must always be on our minds as we revisit any other programs in the organisation. They must consistently be reviewed and polished to ensure they constantly stay aligned with the programs they support.

The CGC approach is based on a very strong employee engagement level in each of the project teams, training the employees to each of the work standards. In this way, one of the employees engaged in the original project team can easily remain as the employee responsible to keep the document up-to-date should future updates be made to the process.